Please allow approximately 21 days for your order to be produced. Keep in mind our bespoke shoes are Made-To-Order. Pachulah footwear is handcrafted specifically for you, right from the very beginning stages of production.. Please ensure you know your correct size. Please use our feet sizing app below if this is the first time ordering custom Pachulah shoes. Made-To-Order items cannot be cancelled or altered once the order has been placed. All Made-To-Order items are final sale.