Refund Policy


We value all our customers and want you to love your jewelry!  We want you to know that if you aren't 100% satisfied with your purchase, we offer free, online returns within 30 days of receiving the item!  Items must be returned in new, unworn conditions with their price tags attached. Please send an email to love@pachulah to receive an e-copy of the return shipping label to be printed.

PACHULAH LLC reserves the right to refuse any returned products that have been used, worn or altered in any way. All packaging must be included in your return and must be in new, unused condition as well. If packaging is damaged, it will come out of your return refund.

All sale, promotion, custom and/or discounted items are final sale.

All earrings are final sale.