Our repair service
We get it, accidents happen. Wether it is a defect on our end, or an accident on yours, we're certain we can get your jewelry looking as good as new. We value our customers and we take great care of them. Repairs are quoted on a case-by-case basis, and we charge a small base rate of $20 for our time and assistance. We cannot be held responsible for shipping charges associated with repairs.
Plan to drop your items off at our Uptown Shopping Centre Location:
K6-3551 Uptown Blvd Victoria BC V8Z0B9
Look for our ‘glass hut’ right in front of Starbucks!
Please send your inquiry to firstname.lastname@example.org with:
a photo of the damaged piece
We are also more than happy to assist you with repairs on pieces we didn't make, from other labels. If the jewelry piece you’d like repaired is from somewhere else rather then one of our own pieces, we typically charge a $40 fee.
Should one of our pieces be too long, too small, too short, or too big, we're happy to help make this piece perfect for you! We charge a $20 fee for any alteration to our designs. If any extra product is added, then we charge additionally for that product used.