Repair service & Alterations

Our repair service

We get it, accidents happen. Wether it is a defect on our end, or an accident on yours, we're certain we can get your jewelry looking as good as new. We value our customers and we take great care of them. Repairs are quoted on a case-by-case basis, and we charge a small base rate of $20 for our time and assistance. 

Please send your inquiry to love@pachulah.com with:

your full name
e-mail address
phone number
receipt number
a photo of the damaged piece

    We are also more than happy to assist you with repairs on pieces we didn't make, from other labels. 

    Alterations

    Should one of our pieces be too long, too small, too short, or too big, we're happy to help make this piece perfect for you! We charge a $20 fee for any alteration to our designs. If any extra product is added, then we charge additionally for that product used.